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What is Avianca Airlines Pet Policy?

  • Writer: Alvaro Dev
    Alvaro Dev
  • Oct 28
  • 4 min read

Traveling with your furry friend can be exciting—but it also involves understanding the rules and regulations set by airlines. If you are thinking about flying with Avianca, it is crucial to familiarize yourself with the Avianca Airlines Pet Policy. This policy includes information on pets allowed in the cabin, pets transported in cargo (the hold), service and emotional support animals, necessary documentation, breed restrictions, fees, and additional details. 


You can contact Avianca’s friendly live representative at +1 786 482 6582 or +1-866-558-4039, dialing this number will help you with further in-detail information.


In this blog, we will outline the essential points to ensure you can travel without stress alongside your pet.

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Is it possible for me to travel by Avianca with my pet?


We accommodate three categories of pets:


  • Pet: We allow dogs and cats that are over 4 months old.


  • Emotional support dogs: A medical certificate from a licensed mental health professional is required to validate your need to travel with your pet.


  • Service dogs: These dogs are specifically trained to assist individuals with disabilities and are trained at accredited and certified facilities.


Avianca exclusively transports dogs, cats, and roosters, and it is necessary to request this service a minimum of 48 hours prior to your flight's departure through the contact center or from the airport.


Weight and Size Guidelines:


  1. Emotional support dogs


They are canines that accompany their owner because of an emotional condition.


Weight: If the total weight is up to 10 kg (22 lb), including the container, it is allowed to fly in the cabin. If it weighs up to 70 kg (154 lb), including the container, it must be transported in the hold.


Container: For cabin travel, a flexible container (22x14x10 in) is required. For hold travel, a rigid container is necessary.


Quantity: You are permitted to travel with a maximum of one (1) emotional support dog.


  1. Service dogs


These are dogs that have undergone training at specialized and certified facilities.


Weight: Service dogs are permitted regardless of their size or weight, provided they can fit in the cabin without blocking evacuation pathways.


Container: There is no need for a container for them to be transported in the cabin.


Quantity: A maximum of two (2) service dogs per passenger is allowed to fly in the cabin.


Pets allowed in the cabin (Maximum weight: 10 kg/22 lb including the container)


These pets can be either dogs or cats, and there is an extra fee for their transportation in the cabin.


  • Weight: The total weight must not exceed 10 kg (22 lb), which includes the container.

  • Container: Pets must be transported in a flexible container that measures no more than 22x14x10 in. (length, width, and height).


  • Quantity: You are permitted to travel with only one (1) pet, which must be placed under the front seat in front of you during the flight.


Animals in the cargo hold (Maximum 70 kg/154 lb including the container)


Dogs or cats incur an extra fee for transportation in the cargo hold.


  • Weight: The maximum weight allowed is 70 kg (154 lb), which includes the container.


  • Container: Pets must be transported in a sturdy container that permits unrestricted movement inside.


  • Quantity: If you are traveling with multiple pets, please be aware that each pet is required to be in its own container.


What Documentation is necessary for traveling with a pet?


The required documents will differ based on your flight's origin and destination. On the travel day, please ensure you have the following documents ready to present at the airport counter:


  • A copy of your pet's vaccination record.


  • A health inspection certificate issued by a veterinarian, which must include the professional registration number. The validity period of this document varies by country.


  • A completed and printed pet transport form for both the hold and cabin.


  • If you are taking your dog to the United States, be sure to verify the new documentation requirements set by the Centers for Disease Control and Prevention (CDC).


Final Reflections

Understanding the Avianca Airlines Pet Policy may appear challenging, yet with proper planning, you can ensure a safe and compliant journey with your pet. The essential step is to begin early, verify all necessary requirements, and make sure your pet is in good health and at ease. Always check both Avianca’s policy and the regulations of your departure, transit, and arrival countries. Furthermore you can contact Avianca by dialing at +1 786 482 6582 or +1-866-558-4039.


Frequently Asked Questions


What types of pets are permitted according to Avianca's pet policy?


Avianca allows dogs and cats (as well as domestic roosters on select domestic flights within Colombia) under its Avianca Airlines Pet Policy.


Is it possible to bring multiple pets in Avianca?


You are permitted to bring multiple pets as long as certain conditions are satisfied, but only one pet is allowed per container for cabin travel.


What paperwork is necessary for traveling with a pet?


You will require a health certificate issued by a veterinarian, vaccination records, and a printed Pet Transport Form. Additionally, if you are traveling with an emotional support animal, a medical certificate is also needed.


 
 
 

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