What is Volaris Airlines Pet Policy in 2025

If you intend to travel with your four-legged best friend, it is crucial to familiarize yourself with the Volaris Airlines Pet Policy prior to booking your flight. For help with pet reservations or inquiries, you can reach Volaris at 1‑855‑VOLARIS (1‑855‑865‑2747) or +1‑866‑558‑4037. 

In this blog, we will explore the specifics of the Volaris Airlines Pet Policy including eligibility criteria, carrier specifications, required documentation, associated fees, and useful tips—ensuring that your pet's travel experience is just as pleasant as yours.

What is Volaris Pet Policy?

Volaris, a budget airline based in Mexico, offers the option for passengers to travel with their pets, making it an ideal choice for pet owners. The airline's pet policy allows small animals, such as cats and dogs, to be transported in the cabin under specific conditions. Pets must be secured in an airline-approved carrier that can fit under the seat in front of you. 

On board:

Container type and size

• The container used to transport your dog or cat on board can be constructed from:

-Fabric 

-Rigid Plastic, 

-or Bubble Material. 

It must adhere to the specified dimensions: 

-Length of 44 cm

-Width of 30 cm  

-Height of 19 cm (17.5 x 12 x 7.5 inches).

• Your pet should be able to move comfortably within the carrier and the combined weight of the container and your pet must not exceed 26 lb.

Inside the Aircraft

• The container should be positioned under the seat in front of you, while your other belongings should be stored in the overhead bin.

Pets in a stroller

• If you are traveling with a stroller for your pet, it will incur an additional baggage fee. This fee will vary based on the size of the stroller and whether it is classified as carry-on or checked baggage.

• If it is checked, you can retrieve it at the baggage claim area or at the aircraft door, depending on the instructions provided by the customer service agent.

• Alternatively, you may substitute the baggage included in your reservation (either carry-on or checked baggage) with the stroller at no additional charge, provided it meets the required dimensions.

Checked Bags:

The total weight of your pet along with the container must not exceed 45 kg (100 lb).

Characteristics

• It should be rigid, clean, waterproof, well-ventilated, devoid of wheels, and free from any items that could potentially harm your pet. 

• Additionally, it must be scratch-resistant, equipped with an anti-escape closure, and have handles for lifting.

Measurements

Length: should match the length of the animal from the tip of the nose to the base of the tail, plus an additional quarter of that length.

Width: should be twice the width of the animal

Height: should correspond to the height of the animal when standing, measured from the tip of the head or the tips of the ears to the ground.

Identification and Contact Information

The carrier must include your contact details (name, phone number, and address) as well as pet identification (name, age, and sex).

Documentation and Vaccination Requirements

In accordance with the Volaris Airlines Pet Policy:

• You are required to present a vaccination card that includes a valid rabies vaccine for pets aged 15 months or older.

• A deworming certificate issued within the last 6 months may also be necessary.

• Additionally, a health certificate from a licensed veterinarian, typically dated within 5 days of travel, might be required.

• For service dogs, different documentation and regulations apply 

How to Book Your Pet with Volaris Airlines

Here’s a brief step-by-step guide for including your pet under the policy:

• When you make your flight reservation or contact Volaris at 1-855-VOLARIS (1-855-865-2747) or +1-866-558-4039, let them know that you will be traveling with a pet.

• During the booking or seat selection phase, look for the option labeled “Travel With Your Pet” or the pet service feature.

• Decide if your pet will travel in the cabin or as checked baggage (this will depend on the route, weight, and size).

• Verify the carrier's size, weight, and travel requirements that are specific to your flight as outlined in the pet policy.

• Make sure all necessary documents (such as vaccination records, health certificates, etc.) are prepared in advance.

• On the travel day, arrive early (2 hours for domestic flights, 3 hours for international flights) to allow time for pet inspection and the verification of required documentation.

Requirements and Restrictions

Service Restrictions

• Only dogs and cats are permitted.

• Pets that are under 4 months old, ill, deceased, aggressive, or pregnant females are prohibited.

• You may bring only one animal per container.

• Do not expose your pet to surgical procedures within 5 days before the flight.

• Onboard and checked pet services are unavailable for Frontier-operated flights, whether they are direct or connecting.

• Dogs can sit in any window seat, except for premium and emergency exit rows. Cats are only allowed in the last row window.

Concluding Remarks

Traveling with your pet with Volaris Airlines can be a fulfilling experience—for both you and your beloved friend—if you take the time to prepare beforehand. By ensuring that you meet all the criteria outlined in the Volaris Airlines Pet Policy, you will enhance the likelihood of a seamless and stress-free journey for you and your furry friend. Wishing you safe travels—and a pleasant journey for your four-legged companion!

Frequently Asked Questions

What types of pets are permitted according to the Volaris Airlines Pet Policy?

Only domesticated cats and dogs are permitted as pets under this policy.

Are there any breed restrictions in Volaris's pet policy?

Yes, Brachycephalic breeds and small breeds (such as Bulldogs, Rotweiler, Boxers, French Poodles, and Beagle), along with other aggressive or dangerous breeds, may be banned or necessitate a liability waiver.

What documents are required for pets to travel on Volaris?

At a minimum, you will need a vaccination card (including rabies), a deworming certificate, a health certificate from a veterinarian issued shortly before travel, and for specific routes, additional import/export documentation.

What is Volaris Pet Policy Cost?

The fees for onboard and documented pet services can be inquired about at the counters and sales modules located within the airport.